Cancellation

We accept order cancellation before the product is shipped or produced. If the order is cancelled you will get full refund. We cannot cancel the order if the product is already shipped out；Please contact our Customer Service to get the return address and don’t return the item to the address listed on our webiste.

Returns (if applicable)

We accept return of products. Customers have the right to apply for a return within 14 days after the receipt of the product. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer. Customers will only be charged once at most for shipping costs (this includes returns); No restocking fee to be charged to the consumers for the return of a product.

Refunds (if applicable)

After receiving and checking your return, we will send you a notification of receipt via email. We will also notify you of the approval or rejection of the refund. If you are approved, your refund will be processed and the credit card or original payment method will be automatically applied to your credit card within 3-7 days.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund, please contact us at leiko.yao@zohomail.cn

SHIPPING POLICY

Our goal is to offer you the best shipping options, no matter where you live. We deliver to hundreds of customers across the world every day, and we strive to provide you with services of the highest level.

The time frame of an order delivery is divided into two parts:

Shipping Address: US/UK/Spain/Australia warehouse

We offer Worldwide Standard Shipping/Express Shipping

Please contact our Customer service at leiko.yao@zohomail.cn to get the return address.